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You are now chatting with Suman K - Whois.com Support
16:05Suman K:Hi
16:05Suman K:Welcome to support help desk.
16:05Suman K:How can I help you today?
16:05Mahbubur Rahman:I have purchased a domain named ufc184-185-186livestream.com
16:06Mahbubur Rahman:I need to fix that on my blogger site
16:07Suman K:Okay, so you want your domain to point to your googlr blog site ?
16:08Mahbubur Rahman:yes
16:08Suman K:But on checking your whois account, I can see you have an "Multi Domain Linux Hosting" package associated with the domain name "ufc184-185-186livestream.com"
16:09Mahbubur Rahman:Yes I will use my hosting for other domains
16:10Suman K:Okay cool.
16:10Suman K:Do you have DNS record details of your google blog site ?
16:11Suman K:If not then please contact google and get DNS record details so that we will help you on updating it to your domain.
16:12Mahbubur Rahman:i have 2 cname
16:13Suman K:Okay, please update those CNAME records on your whois control panel >> Manage DNS >> Add Cname.
16:14Mahbubur Rahman:Child name servers?
16:15Suman K:No, scroll down to DNS Management section and click on "Manage DNS"
Manage DNS.PNG
16:16Suman K:Then click on CNAME Records >> Add CNAME record.
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16:18Mahbubur Rahman:then?
16:19Mahbubur Rahman:host name?
16:20Suman K:Then enter your host name and value on second Box ( Type In A Fully Qualified Domain Name eg. abc.pqr.com)
16:20Suman K:Finally click on Add record
16:23Mahbubur Rahman:I have done
16:23Mahbubur Rahman:2 records added
16:23Mahbubur Rahman:now?
16:26Suman K:Great, I can see you have successfully updated CNAME records for your domain.
16:27Mahbubur Rahman:I updated but google don't save it yet
16:27Mahbubur Rahman:what to do?
16:27Suman K:Now all you have to do is wait in patience for 5-6 hours till the DNS records get propagated.
16:27Suman K:You have to contact google and link/connect your blog site to the domain name.
16:28Suman K:This will be done from your blog site's Setting area, you have to contact google on this.
16:31Mahbubur Rahman:excuse me
16:32Mahbubur Rahman:u there?
16:32Suman K:Yes
16:34Mahbubur Rahman:will my cname record look like www.ufc184-185-186livestream.com this and xduf36lyg2jz.ufc184-185-186livestream.com this?
16:34Mahbubur Rahman:List of my cname record name is looking like this
16:34Suman K:You can update another CNAME record with host name as www
16:35Suman K:Please add another record for www
16:37Mahbubur Rahman:xduf36lyg2jz it should include on as name or as value?
16:38Suman K:name
16:39Mahbubur Rahman:I have solved
16:40Mahbubur Rahman:another thing
16:41Suman K:It seems your have updated proper CNAME records.
16:41Suman K:Please provide me the CNAME records with have been provided by google
16:41Mahbubur Rahman:how can I setup wordpress on my hosting space what I have purchased from u ?
16:42Suman K:Also provide your whois control panel's four digit PIN number
16:44Suman K:Are you there?
16:45Suman K:Login => http://manage.whois.com/customer You can find the PIN number by clicking on "Profile/User" Icon (Right Top Corner of your whois control panel's home page) >> Change PIN >> Current PIN.
16:46Suman K:Are you there ?
16:51Suman K:Since this chat conversation has been idle for over 5 minutes, I would be closing the chat conversation, feel free to reinitiate the chat incase you need any further assistance...its always a pleasure to help!
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