Live chat with getresponse for billing

JasiekHello S M Mahbubur Rahman. How may I help you?

I have a billing related problem

Jasiekwhat seems to be the problem?

i upgraded my account for $15 for 1000 subscriber

and also for landing pages for $15

but unfortunately i dont have money on my account

i like to cancel of add-ons for $15

Jasiekcan I have your email address please?

www.azmir@gmail.com

Jasiekwell, I am afraid you would have to consult our Billing Team about that directly at: gr-billing@cs.implix.com

What to do now? will I mail on that address

?

Jasiekyou need to email them and ask for a refund. They will review your request and make a decision

ok i ll do so

JasiekIs there anything else I can help you with at this moment?

no, thanx

You rated our customer service as good.

JasiekThank you for contacting GetResponse. Have a great day.